Refund & Cancellation Policy

Last updated: August 03, 2026

Thank you for choosing Prime Course. We want to ensure that you have a rewarding experience while exploring, evaluating, and purchasing our mock tests and courses.

1. Digital Products and Services

Because our platform provides immediate access to digital content (such as mock tests, daily practice sets, and analytics), our refund policy is governed by the nature of digital goods.

2. Eligibility for Refund

We offer a 7-day money-back guarantee under the following specific conditions:

• The refund request is made within 7 days of the original purchase date.
• You have not attempted or completed more than one (1) mock test or practice set from the purchased course.
• The content purchased is not part of a promotional, non-refundable bundle.

3. Non-Refundable Scenarios

Refunds will not be granted in the following scenarios:

• The request is made after 7 days from the date of purchase.
• You have actively utilized a significant portion of the course material (e.g., taking multiple exams or downloading resources).
• Account suspension or termination due to a violation of our Terms & Conditions.

4. Cancellation Policy

For recurring subscriptions (if applicable), you may cancel your subscription at any time from your account settings. Cancellation will stop any future billing, but no prorated refunds will be issued for the current billing cycle. You will continue to have access to the service until the end of your current billing period.

5. How to Request a Refund

To request a refund, please contact our support team at support@examina.in with your order details, registered email address, and the reason for the refund. Our team will review the request and process eligible refunds within 5-7 business days. The refunded amount will be credited back to your original method of payment.